Thursday, 26 October 2017 10:55

Account Manager / Freight Forwarder

We have an opening for an Account Manager/Freight Forwarder in Vancouver. She/He will be responsible for canvassing and obtaining rate quotations and maintaining records, generating reports on volumes, containers, etc. Duties will be varied but a significant amount of computer and telephone work will be involved.

Responsibilities:

•             Canvassing and obtaining rate quotations from carriers and maintaining records of quoted rates

•             Maintaining records of and generating reports on containers/volumes moved by shipper(s) under spot or contract shipments

•             Assisting in and maintenance of client’s credit with various carriers and service suppliers

•             Liaising with third party service providers such as trucking and container transload facilities

•             Tracking and updating bookings and vessel schedules

•             Formulating and submitting any and all claims related to the principals shipments, with carriers, or third party service provider

•             Supervising Customer Service Rep in the delivery of accurate shipping documents as required

•             Supervising Customer Service Rep in timely coordination and submission of documentation as required under the export booking

•             Ensuring timely submission of ACE-AES/CAED customs declaration

•             As and when required, assisting Customer Service Rep in the interpretation and preparation of export documents under Letter of Credit terms.

•             Work with Customer Service Representative to open/close files, input and distribute booking notes, invoice carriers/clients.

•             Reconcile carrier and/or client accounting issues with Head Office

Qualifications:

•             Proficiency in Microsoft Office with an excellent working knowledge of Microsoft Excel.

•             University or Logistics/Marine Transportation Industry education equivalent will be considered a definite asset

•             General computer proficiency in order to work with Principal-specific software

•             The ability to work independently as well as in a team

•             Be customer service oriented

•             Excellent attention to detail

•             Excellent communication skills – both written and verbal

•             Excellent organizational skills with attention to task prioritization

•             Ability to meet deadlines in a fast paced environment

•             Knowledge of marine documentation and shipping will be considered an asset

The ideal candidate will possess the following attributes and skills:

•             She/He will be a self-starter

•             She/He will be flexible

•             She/He will possess strong interpersonal skills

•             She/He will also have a great desire to learn

We thank all applicants for their interest; however only those selected for an interview will be contacted.  To apply please email your resume to This email address is being protected from spambots. You need JavaScript enabled to view it.  with the subject line: “Account Manager/Freight Forwarder”

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